At 111jll, we take the privacy of every Filipino player seriously. This Privacy Policy explains exactly what personal data we collect, why we collect it, how it is used, and the rights you have over your own information. Please read it carefully before creating an account or using any part of our platform.
A clear breakdown of how 111jll collects, uses, stores, and protects your personal information.
When you register an account with 111jll, we collect basic personal information including your full name, date of birth, email address, mobile number, and a valid government-issued ID for identity verification purposes. During your use of the platform, we also collect transactional data such as deposit and withdrawal records, betting history, bonus usage, and account preferences so that we can manage your account accurately and provide a personalised experience. We may collect technical data automatically when you access 111jll through your browser or mobile device, including your IP address, device type, operating system, and session duration — this information helps us detect fraud, improve platform performance, and ensure our services remain accessible on Philippine mobile networks. If you contact our support team at [email protected], we retain the content of those communications to help resolve your issue and improve our service quality over time. All data collection is conducted in line with applicable Philippine data protection laws, and we only collect information that is reasonably necessary for the legitimate operation of a licensed sports betting and gaming platform. You will always be informed at the point of collection if any specific data is required by law or is optional for enhanced features.
The personal information you provide to 111jll is used primarily to operate and manage your account, process deposits and withdrawals in Philippine pesos (PHP), verify your identity in accordance with anti-money laundering obligations, and ensure that your access to the platform remains secure and uninterrupted. We use transactional and behavioural data to personalise your experience — for example, to surface relevant betting markets on the betting section, tailor promotions that match your activity, and to determine your eligibility for the VIP programme. Technical and device data is analysed to monitor for suspicious login attempts, fraudulent transactions, and account takeover activity, helping us protect both you and the integrity of the platform. We may use your email address or mobile number to send you important account notifications such as deposit confirmations, withdrawal updates, security alerts, and changes to our terms or this privacy policy — these communications are not optional as they are necessary for account management. Where you have opted in to marketing communications, we may also send you information about new promotions, seasonal offers, or platform updates; you can opt out of marketing messages at any time by contacting [email protected]. We do not use your personal data to make automated decisions that produce significant legal effects on you without providing a mechanism for human review.
111jll does not sell, rent, or trade your personal information to third parties for their own marketing or commercial purposes under any circumstances. We may share your data with carefully selected third-party service providers who assist in the operation of the platform — this includes payment processors that handle PHP transactions, identity verification services, fraud detection partners, and cloud infrastructure providers — and all such partners are contractually bound to handle your data in accordance with strict confidentiality and security requirements. In cases where we are required by Philippine law, a court order, or a regulatory body to disclose your information, we will comply with that legal obligation and, where permitted, will notify you of the disclosure. If 111jll undergoes a merger, acquisition, or transfer of assets, your personal data may be transferred to the acquiring entity as part of that transaction, and you will be notified in advance with an opportunity to request account deletion if you do not consent. Aggregate and anonymised data — which cannot be used to identify you personally — may be used internally for analytics, product improvement, and reporting purposes without restriction. We require all third parties who receive your data to maintain at least the same standard of data protection that we apply within our own systems.
We retain your personal data for as long as your account is active and for a further period required by applicable Philippine regulations governing licensed gaming operators — in practice, this typically means financial and identity records are retained for a minimum of five years following account closure to satisfy anti-money laundering and audit requirements. Once the applicable retention period has expired, your data is securely deleted or anonymised so that it can no longer be linked back to you as an individual. 111jll uses industry-standard security measures to protect your personal data, including encrypted data transmission (TLS), secure server infrastructure, access controls, and regular security reviews to identify and address vulnerabilities before they can be exploited. While we take all reasonable steps to protect your information, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your 111jll account and to enable any available two-factor authentication. If you suspect that your account has been compromised or that your personal data has been accessed without authorisation, please contact us immediately at [email protected] so that we can investigate and take protective action on your behalf. You are also responsible for keeping your own login credentials confidential and for logging out of your account when using shared or public devices.
As a registered player on 111jll, you have the right to request access to the personal data we hold about you at any time, and we will provide a copy of that information in a clear, readable format within a reasonable timeframe. You have the right to request the correction of any inaccurate or outdated personal information held in your account — you can update many details directly through your account settings, and for changes that require verification you can contact [email protected]. Where your data is no longer required for the purposes for which it was collected, and where there is no legal obligation requiring us to retain it, you have the right to request its deletion. You may also object to the processing of your personal data for marketing purposes at any time, and we will action that request promptly without affecting your ability to continue using the platform. If you have provided consent for a specific type of data processing, you have the right to withdraw that consent at any time, though withdrawal will not affect the lawfulness of processing that occurred before the withdrawal. For any data rights requests or privacy concerns, please write to our support team at [email protected] and we will respond within the period required under applicable Philippine data protection regulations.
111jll reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, platform features, applicable regulations, or guidance from Philippine data protection authorities. When we make material changes, we will update the effective date at the top of this page and, where appropriate, notify registered players by email so that you are aware of what has changed and can review the updated terms. Your continued use of the 111jll platform after any update has been published will be taken as acceptance of the revised policy. If you disagree with any changes to this policy, you are entitled to request the closure of your account by contacting [email protected] before the changes take effect. We encourage you to review this page periodically so that you always have an accurate understanding of how your personal data is handled. For questions about any part of this Privacy Policy, the FAQ page covers common data and account queries, and our support team is available by email for more detailed enquiries.
Quick answers to what Filipino players most often ask about data handling at 111jll.
No. 111jll does not sell, rent, or trade your personal information to any third party for advertising or commercial purposes. Your data is only shared with carefully selected service providers who assist in running the platform — such as payment processors and identity verification partners — and all of those partners are contractually required to keep your data confidential. We use your information exclusively to operate your account, process transactions in PHP, ensure platform security, and personalise your experience on the site. If you have further questions about data sharing, please review Section 3 of this Privacy Policy or contact [email protected] directly.
Yes, you have the right to request access to all personal data that 111jll holds about you, and we will provide it in a clear, readable format within the timeframe required by applicable Philippine data protection regulations. To submit a data access request, contact our support team at [email protected] with your registered account email and a brief description of the information you are requesting. We may need to verify your identity before releasing the data to ensure that your information is not disclosed to an unauthorised party. Basic account details such as your registered email, account history, and transaction records can often be reviewed directly within your account settings without a formal request. For any queries about the process, the FAQ page has additional guidance on account and data management.
When you close your 111jll account, we retain your personal data for the period required by Philippine regulations governing licensed gaming and financial service operators — typically a minimum of five years from the date of account closure, to satisfy anti-money laundering, audit, and dispute resolution obligations. After the applicable retention period has passed, your data is securely deleted or anonymised so it can no longer be linked to you as an individual. During the retention period, your data is not used for any active marketing or profiling purposes and access is strictly limited to compliance and legal functions. If you have specific questions about the retention of your data, please contact [email protected] and we will explain what is held and why.
Our FAQ has quick answers for common account and data queries. Or log in to review and manage your account details directly.